Serving family caregivers in West Hawaii since 1996
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Resources in Kona 
for Caregivers and Their Families

✧  All phone numbers are (808) unless a different prefix is listed. ✧

To receive a PDF of this resource guide, please contact us
and we'll promptly email you one.  You can also pick up a printed copy
at many of the agencies listed below.



Office of Aging (HCOA) – 323-4390,  www.hcoahawaii.org

Location:  West Hawaii Civic Center, Building B, 1st Floor

HCOA represents the county in planning, coordination, advocacy and administration of programs for senior citizens. It is a gateway for information and referrals to many services and programs.  It includes the Aging and Disabilities Resource Center (ADRC), an information and referral agency that helps seniors (and those of  all ages) who have disabilities.  The ADRC also screens applicant eligibility for the Kupuna Care program, which provides in-home services for persons 60 and older.

Parks and Recreation Department, Elderly Activities Division

Location:  West Hawaii Civic Center, Building B, 1st Floor

Website:  hawaiicounty.gov/pr-elderly

~Elderly Recreation Services (55 and older) – 323-4340

Sports, recreation and leisure-time activities, as well as educational and health-related activities are provided at senior centers through-out the Big Island.  See also Senior Recreation” below.

~Hawaii County Nutrition Program (60 and older) – 961-8726

Provides two nutrition services:  congregate dining pick-up for a meal at several locations throughout the county, and Meals on Wheels (home delivery).

~Coordinated Services for the Elderly (60 & older) – 323-4320

Offers a wide variety of services, which include assessing needs, making referrals, and providing information about available programs.  Key services include:

    Counseling              letter reading/writing          housing assistance           friendly visiting  

    Client advocacy       outreach activities              financial affairs               transportation

    In-home chores        senior citizen ID cards         translating/interpreting

    Assistance in navigating public programs such as Medicare, Medicaid and Social Security.                              

Office of Housing and Community Development – 323-4300 

Website: hawaiicounty.gov/office-of-housing Location: West Hawaii Civic Center, Building B, 2nd Floor 

Community Paramedicine Program – 339-5882  Contact: Vern Hara - email: [email protected] 

The Hawaii Fire Department paramedics offer home safety checks, fall prevention education, and smoke detector and grab bar installations. They will also provide physical, social and home environment assessments to identify needs and make referrals. 


Adult Protective Services – 327-6280  (A branch of the Department of Human Services)

Website: humanservices.hawaii.gov/ssd/home/adult-services/ 

Investigates allegations of abuse and neglect of vulnerable adults and makes referrals to appropriate services. 

Senior Medicare Patrol (SMP) – (808) 586-7319 

Trained volunteers help Medicare and Medicaid beneficiaries prevent, detect and report health care fraud. 

State Health Insurance Assistance Program (SHIP) (888) 875-9229 

Certified senior volunteers assist Medicare beneficiaries with enrollment, coverage questions, and complex issues. 


Social Security – (800) 772-1213 - Website:  socialsecurity.gov

Hilo Office – (855) 572-4860, 111 E. Puainako Street, Hilo, HI 96720

Many changes can be made and benefit information can be obtained by calling the local Hilo office.  

A virtual office staffed by Hilo personnel via webcam is available every 2nd and 4th Thursday from 8:30 a.m. 

to 1:30 p.m. at the West Hawaii Civic Center, Building C.  First come, first served until 30 slots are filled.  

This service is limited to new or replacement Social Security cards and name changes. 

Kona Vet Center – 329-0574 – Website:  vetcenter.va.gov  - 73-4976 Kamanu Street, Kailua-Kona

Assistance and support for veterans and their family caregivers. There are weekly support groups, individual counseling, and help with obtaining benefits, from medical care to burial and everything in between.

TSA Cares - (855) 787-2227

Provides extra assistance during the security screening process for travelers with disabilities, medical conditions and other special circumstances.  Call 72 hours prior to traveling with questions about what to expect at the security checkpoint, or ask for a "passenger support specialist" on the spot.

VA Kona Community-based Outpatient Clinic – 329-0774

Web:  https://www.hawaii.va.gov/locations/Kailua_Kona_Hawaii.asp - 75-377 Hualalai Road, Kailua-Kona

Primary health care to eligible veterans using available resources.

Veteran’s Administration Caregiver Support Line - (855) 260-3274

A national phone support line manned  by licensed professionals, who provide telephone counseling to 

caregivers and immediate assistance on available services for veterans. 


There are two primary kinds of in-home caregiving support services: 

1) Home Health Care is clinical medical care provided by a registered nurse, occupational therapist, physical therapist or other skilled medical professional. 

2) Home Care is non-clinical care provided by home care aides to help with activities of daily living, such as meal preparation, chores, bathing and dressing, and transportation.


Hospice of Kona – 324-7700 – Website: hospiceofkona.org 

Email: [email protected] 

Home care assistance: care for those with a life-limiting illness who want to focus on comfort rather than curative care. Find caregiver tips on their website: hospiceofkona.org/caregiver-tips. 

(See also Supported Living and Caregiver Support below.) 

CareResource Hawaii – 326-7021 

(A partner of the Kuakini and Queen’s Health Systems) Website: careresourcehawaii.org
Private nursing and home health aides.

Kohala Home Health Care – 881-4711 

(A department of North Hawaii Community Hospital, affiliated with Queen’s Health Systems) 

Website: nhch.com/cms
Focuses on North Hawaii, but also offers physical, occupational and speech therapy in Kona.


West Hawaii Home Health Service – 328-9883 

Skilled nursing care, physical and occupational therapy, and home health aides.


Agencies based in Hilo or Waimea that also provide home care services in Kona :
Aloha TLC Home Care – 896-7853 – Website: alohahomecare.com  

Mastercare – 935-2230 – Website: gomastercare.com 

MetroCare – 934-8334 – Website: mch2001.com

Nurse Pro-Care – 933-9933 – Website: nurseprocare.com

Seniors Helping Seniors – 792-0002 - Website: seniorshelpingseniors.com 


Facilities which provide short- and long-term residential assisted living and nursing care, 

day care and temporary-stay respite care.

Regency at Hualalai – 329-7878 – Website:  regency-pacific.com 

The Regency staff is on site full time.  Many organized daily activities are scheduled for residents.  Programs 

and services include:

~Supported residential living for those over 55, including all meals, transportation, activities, outings and 

personal assistance.  

~Respite program for temporary stays that includes all services.

~“Moments” 12-unit memory care program.  

Life Care Center of Kona – 322-2790 

Website:  lifecarecenterofkona.com 

A sub-acute and long-term care facility which provides:

~Skilled nursing care (24-hour).

~Alzheimer's and dementia care.

~Physical, occupational and speech therapy for both inpatients and outpatients.

Hospice of Kona – 324-7700 

Website:  hospiceofkona.org - Residential care home:  Nakamaru Hale

Kona Adult Day Center – 322-7977 

Website:  konaadultdaycenter.com

Provides a safe and supportive daytime environment for respite care of adults with 

a variety of medical conditions.   

Blue Water Resources – 443-5112    

Website: www.808bwr.com - Referrals to licensed adult foster homes and case management after placement.

Health Services Hawaii – 959-1130 - Web: healthserviceshawaii.com

Case management in foster family and adult residential care homes.


Education, support group meetings and services to caregivers, 

patients and families.  

AARP Caregiving Resource Center – (877) 333-5885

Website:  aarp.org/caregiving

Resources, tools and support to help caregivers manage the care 

of a loved one.  

ALS Support Group – (808) 597-6416 (Oahu)

Contact Terryn Davis, OTR, Hawaii Care Manager, for the current support group schedule; or find the 

Hawaii ALS page at webgw.alsa.org.  Click on “Find Local Services” then “Support Groups,” and scroll down 

to “Hawaii.”  You can reach the Golden West Chapter, which includes Hawaii, at 866-750-2572, or email 

them at [email protected]

Alzheimer’s Disease local contact – 219-7419, [email protected]

Patrick Toal, MSW, is the Alzheimer’s Association coordinator for the Big Island.  He offers support and 

referrals and can answer your questions.  A dementia support group meets at the Regency Hualalai, 

75-181 Hualalai Rd. in Kailua Kona, on the first Thursday of each month at 1:30 p.m.  For information about support groups in Hilo and Kapaau, please email Patrick.

Alzheimer’s Association 24/7 Helpline – (800) 272-3900 

Alzheimer’s Association National Website is a trove of useful information.  The caregiver support section is especially worthwhile:   alz.org/care/alzheimers-dementia-stress-check.asp  A 6-page brochure on caregiver stress is available for downloading at alz.org/national/documents/brochure_caregiverstress.pdf 

American Cancer Society, Hawaii Island Website: cancer.org - Hilo Field Office: 935-0025

National Patient Service Center: (800) 227-2345

Brain Injury Support Group – 329-0591 (Hawaiian Rehabilitation Services)   

Contact: Karen Klemme, facilitator – 896-2962

Meets 2nd Wednesday of each month, 6 - 8 p.m., at Hawaiian Rehabilitation Services, Kona Clinic. 

Cancer Support Group (Honalo) – 323-2732 – Contact:  Shirley

Informal meetings the last Tuesday of each month from 7 - 8:30 p.m. at Teshima’s Restaurant in Honalo. 

Cancer Support Group (Kona Community Hospital) 

322-6957 – Contact:  Janna Krauss

Meets 2nd Tuesday of each month from 6 - 7 p.m. at Kona Community Hospital, Conference Room 2 

(Administration Building, 1st floor, located next to the KCH Cancer Center).  

Caregiver Sharing Group – 936-3191 

Contact:  Paulette Chang - Website:  www.hawaiicaregivers.org

Call Paulette for information and reservations by Thursday before each meeting.  Meets the 2nd Saturday of each month, 11 a.m. - 12:30 p.m. at the Regency at Hualalai, 75-181 Hualalai Road, Kailua-Kona. 

Compassionate Friends – 937-7523  Contact:  Patti Kaneshiro 

A Hilo-based support group for parents or families who have lost a child.  There is currently no Kona group; however, Patti provides resources, a newsletter, and telephone support to all island residents.

Diabetes Prevention Program – 326-3889 (office)

Contact:  Claudia Hartz, Community Health Educator  

Offered by West Hawaii Community Health Center, this year-long support program (approved by the Centers for Disease Control) is also available online.  One-on-one education is available for those with diabetes type 2.

Family Support Hawaii – 326-7778 - Website:  familysupporthawaii.org

A non-profit which works with families and children through child development programs, early Head Start, newborn support, fatherhood training and youth development. 

Hawaii Island HIV/AIDS Foundation – 331-8177

Location:  74-5620 Palani Road, #101, Kailua-Kona - Website:  hihaf.org

The HIV/AIDS Foundation’s Kona office offers a full range of services:  case management, medical access assistance, disability claims, housing, financial aid programs, counseling and referrals, as well as a food pantry.  The office also offers free HIV and HEP-C testing and a needle exchange.

Hawaii Life Flight, Ohana Plus Program – (866) 533-5433 - Website:  hawaiilifeflight.com

Provides insurance for statewide air medical transportation, with a critical care medical crew based in Kona.

Hospice of Kona — 324-7700 - Website:  hospiceofkona.org

Contact Jenny Schroedel, MA, for bereavement services that include individual counseling and 

a variety of support groups; also yoga-based Relax and Restore classes and other activities. 

Hui Laulima – 989-4241 – Contact: Linda Jeffrey - Email: [email protected] 

A consortium formed in 1999 to encourage collaboration, particularly around matters affecting West Hawaii’s 

youth and families. It comprises over 50 of West Hawaii’s health and human service providers, faith-based groups, community associations, businesses, government agencies and concerned individuals.


Lewy Body and Other Dementia – 936-4949 – Website: lbda.org - Contact: Jim Echle

Get in touch with Jim for information about Lewy Body dementia.

MS Support Group – 896-2609 – Contact: John Moore - Email: [email protected] 

Meets 2nd Sunday of each month from 3 - 4:30 p.m. at Club Rehab, 75-5699 Kopiko Street, Kailua-Kona. Please call, text or email to confirm date.


National Federation of the Blind – 238-1426 -  Contact: Dianna Jones, Ph.D., [email protected]

(West Hawaii Chapter) Meets 2nd Friday of each month at 11:30 a.m. at Hale Halawai, Kailua-Kona.  The Chapter provides information and support to those dealing with low vision or blindness and those diagnosed with diseases which cause vision loss.


Neighborhood Place of Kona – 331-8777 

Website: npkona.org

Supports families, single parents, and grandparents with minor children.  Neighborhood Place offers parenting classes, help with social services, support for special-needs IEP meetings, and more. 

Parkinson’s Disease – Website:  parkinsonshawaii.org/big-island

Dance for Parkinson’s,  Dr. Marie Snyder —  (609) 577-2349, [email protected].  Offers enjoyable movement in sessions throughout the year for all levels, with no experience needed.  The Waimea Parkinson’s group offers events, classes and a newsletter.  Contact Joel Cohen, [email protected]

Powerful Tools for Caregivers Classes (PTC)  - Website:  www.hawaiicaregivers.org

Provided by Hawaii Community Caregiver Network (HCCN), PTC is a series of free classes 

led by trained community volunteers, to help caregivers learn to take care of themselves as 

they care for others.  For complete information, please see the “Powerful Tools” page at www.hawaiicaregivers.org/powerful-tools.

West Hawaii Mediation Center – 885-5525 

Website: whmediation.org

Partners with the Hawaii County Office of Aging to provide free or low-cost kupuna family caregiver mediation and conflict resolution services, through confidential dialogue in a neutral setting. 


Kailua-Kona Seniors – (210) 218-3046 – Contact: Cathy 

Meets Wednesdays at 10 a.m. at Hale Halawai (Kailua-Kona). Provides 

activities and programs for people over 55, including speakers, games, socializing, and excursions, as well as holiday and birthday celebrations. 

Call to confirm schedule. 

Senior Club in Holualoa – 324-4535 (Imin Center) Contact: Tiki - Meets Wednesdays at 9 a.m at the 

Imin Center in Holualoa.

Senior Club in Captain Cook – 328-2097 – Contact: Edith - Meets Tuesdays at 9 a.m. at Yano Hall in Captain Cook.


Rolling Around Hawaii: A Wheelchair User's Travel Guide Website: curbfreewithcorylee.com/2015/03/16/hawaii-wheelchair-accessible-vacations/


Beach Wheelchairs Website: wheelchairgetaways.com/franchise/hawaii_oahu/home.htm


Hawaii County-sponsored activities include:


Elderly Recreation Services – 323-4340 – Contact: Kelly Hudik (Parks and Recreation Department, Elderly Activities Division)   Website: hawaiicounty.gov/pr-elderly 

Location: West Hawaii Civic Center, Building B, 1st Floor 

Numerous senior recreational activities are organized by the county.  Contact Elderly Recreation Services for a current brochure and class schedules for the following locations: 

Hale Halawai (Kailua-Kona)
West Hawaii Civic Center (Kailua-Kona) 

Yano Hall (Captain Cook)
Community Swimming Pool (Kailua-Kona) 

Senior Movie Day Free movies, open to the public, are shown at 10 a.m. on the last Wednesday of each month at West Hawaii Civic Center Council Chambers (Building A). 


Legal Aid Society of Hawaii – (800) 499-4302

Senior hotline: (888) 536-0011 – Website: legalaidhawaii.org 

Location:  Hualalai Center, 75-170 Hualalai Road, Suite B303A, in Kona

Legal Aid is a non-profit public-interest law firm.

~They offer free services for those over 65, regardless of income.

~They also have a contract with the Hawaii County Office of Aging (see first entry above) to give free assistance to those over 60 who are referred to Legal Aid by HCOA.  Before contacting Legal Aid, please call the Office of Aging at 323-4390 for a referral.

~Others can receive free or low-cost help depending on income and family size.

Legal Aid services include public assistance, restraining orders, divorce, housing issues and powers of attorney. They can also help with an advance care directive, in which a patient makes his or her final wishes clear, to help guide the family through difficult decisions.

Volunteer Legal Services Hawaii – 313-8210 – website: vlsh.org

A non-profit organization offering low-cost legal services.  Telephone counseling and referral to local attorneys in Kona are provided. 

Aloha friends, please help us keep this list current.  If you know of a resource 

that’s not included, or find an outdated contact on the list, kindly let us know at [email protected].  Thanks! 

Hawaii Community Caregiver Network (HCCN) is an all-volunteer 501(c)(3) nonprofit organization which has been supporting family caregivers in Kona since 1996.  Our activities include:

✧   The Carousel of Care, a day-long conference for family caregivers held periodically in West Hawaii

✧   Powerful Tools for Caregivers, a program of free classes that help family caregivers learn to thrive while giving care

✧ Monthly Caregiver Sharing Group 


                                                                                   September, 2017


A few sites which the volunteers of HCCN have found helpful

CareResource Hawaii, a nonprofit home care company, offers several pages of material on all aspects of family caregiving:


Our local hospice in Kona has caregiving advice:


The national Alzheimer’s website helps you evaluate stress levels in your life: http://www.alz.org/care/alzheimers-dementia-stress-check.asp

Repected doctor, speaker and teacher Deepak Chopra offers these two websites which present a gentle 

but complete approach to caring for yourself:



A blog dealing with the loss of a spouse: