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Resources in Kona 
for Caregivers and Their Families

✧  All phone numbers are (808) unless a different prefix is listed. ✧

To receive a PDF of this resource guide, please contact us
and we'll promptly email you one.

The first two county agencies offer evaluation and referrals to a wide variety of services.

Hawaii County Office of Aging — 323-4390, www.hcoahawaii.org

Programs include the Kupuna Care program, serving elders over 60, and the Aging and Disabilities Resource Center (ADRC),  which helps those of any age with disabilities.  HCOA  is a gateway agency for information about, and referrals to, services such as Meals on Wheels, Congregate Dining (a program which picks up clients five days a week for a meal at Hualalai Senior Housing), transportation, recreation and education programs, and Kupuna Care (a home and community-based program for long-term care). The ADRC also offers help in navigating public assistance programs such as Medicare, Medicaid and Social Security. Counselors are available to help families make informed decisions about long-term care options.  Located in the West Hawaii Civic Center, Building B.

Coordinated Services for the Elderly — 323-4320, www.hawaiicounty.gov/pr-elderly

As a part of Parks and Recreation Elderly Activities Division, CSE helps folks over 60 with transportation to medical appointments and grocery shopping; in­-home chores (which include light housekeeping, laundry, meal planning, cooking, shopping assistance, personal care, running errands, escort, etc.); friendly visiting, letter reading/writing, translating/interpreting, and counseling; financial affairs, housing assistance, client advocacy and outreach activities.  They also issue the County Senior Citizen ID card, which offers discounts from various businesses.  Located in West Hawaii Civic Center, Building B.


Kona Adult Day Center 322-7977, http://www.konaadultdaycenter.com

Provides a safe and supportive daytime environment for adults with a variety of medical conditions.


Adult Protective Services -- 327-6280, http:/humanservices.hawaii.gov/ssd/home/adult-services/

An agency of the Department of Human Services, which investigates allegations of abuse and neglect of vulnerable adults and makes referrals to appropriate services.


In this important document, a person expresses his or her wishes regarding medical treatment in the event of incapacity.

Legal Aid Society of Hawaii — 1-800-499-4302, see full listing below at “Legal.”


Regency at Hualalai — 329-7878, http://www.regency-pacific.com/senior-living/hi/kailua-kona/regency-at-hualalai/

Offers supported living for those over 55, including all meals, transportation, activities, outings, and personal assistance.  They have a respite program, which includes all services, for temporary stays; and a 12-unit memory care unit.


Hospice of KonaBereavement Services Coordinator Jenny Schroedel, MA — 324-7700

Compassionate Friends — Patti Kaneshiro (East Hawaii) 937-7523

Compassionate Friends is a support group for parents who have lost children.  There is currently no group 

in Kona, but you are welcome to contact Patti for resources, a newsletter, and phone support.


Powerful Tools for Caregivers classes   www.hawaiicaregivers.org/powerful-tools.  Powerful Tools classes will help you learn to take better care of yourself.  These free classes are offered to family caregivers in West Hawaii by Hawaii Community Caregiver Network.  For complete information, please see the Powerful Tools page on the HCCN website listed above.


West Hawaii Mediation Center — 885-5525, whmediation.org

This mediation center is partnering with the Office of Aging to provide free or low-cost family caregiver mediation and conflict resolution services, helping to work out family conflicts and keep them from becoming legal problems.


Family Support Hawaii -- 326-7778, http.//familysupporthawaii.org

A nonprofit that works with families and children through child development programs, early Head Start, support for newborns, fatherhood training, and youth development.  Their mission:  "To support families and communities in providing love and care for our children."

Neighborhood Place of Kona — 331-8777, http://npkona.org

Supports families, single parents, and grandparents with minor children.  They offer parenting classes, help with social services, support for special-needs IEP meetings, and more.  A nonprofit organization in Kona, their mission is “to ensure the well-being of children and families by promoting an environment of peace and safety.” 

Hui LaulimaLinda Jeffrey, 989-4241, email khparentcenter@yahoo.com 

A consortium of West Hawaii’s major health and human service providers, faith-based groups, community associations, businesses, government and concerned individuals.  Hui Laulima was formed in 1999 to encourage collaboration, particularly around matters affecting West Hawaii’s youth and families.  There are over 50 organizations and individuals in the Hui.


Home health care is clinical medical care provided by a registered nurse, occupational therapist, physical therapist or other skilled medical professionals, and is often prescribed as part of a care plan following a hospitalization.  Since it is considered medical care, home health is covered by medical insurance, including Medicare and Medicaid.

Home care is non-clinical help with activities of daily living, such as meal preparation, chores, transportation 

and help with bathing and dressing,  provided by home care aides.  It is generally covered by private pay, and by Medicaid for qualified low-income clients.

For a good explanation of the differences between these two services, see 



CareResource Hawaii 326-7021 in Kona,  http://www.careresourcehawaii.org 

A nonprofit partner of the Kuakini and Queen’s Health Systems,  CareResource works with private pay, veterans and Medicaid patients, providing private nursing and home health aides.

Kohala Home Health — 881-4711, www.nhch.com/cms/View.aspx/Show/KohalaHomeHealthCare

An agency of North Hawaii Community Hospital, they are mainly focused on North Hawaii, but do offer physical therapy, occupational therapy, and speech therapy as far south as Kona Community Hospital.  They plan to offer nursing care for Kona in the future.  Physician referral is required.

West Hawaii Home Health Service — 328-9883


These agencies are based in Hilo or Waimea, and provide services in Kona.

Aloha TLC Home Care — 896-7853, www.alohahomecare.com

Mastercare — 935-2230, www.gomastercare.com

MetroCare — 934-8334, http://www.mch2001.com

Nurse Pro-Care — 933-9933, http://www.nurseprocare.com

Seniors Helping Seniors — 792-0002, http://www.seniorcarebigisland.com


Hawaii County Community Paramedicine Program -- Vern Hara, 339-5882; Vern.Hara@hawaiicounty.gov.

The Hawaii Fire Department, in partnership with the Hawaii County Office of Aging, has an island-wide program using their paramedics to do home checks, install grab bars and smoke detectors, and provide education on fall prevention.  They will assess the overall situation (physical, social, and home environment) to identify individual or caregiver needs, and make referrals.


Hospice of Kona — 324-7700, hospiceofkona.org, Email: info@hospiceofkona.org.  

Provides care for those with a life-limiting illness who want to focus on comfort rather than curative care.  They also offer Nakamaru Hale, a home-like care facility. There is a nice page of caregiver suggestions on the Hospice website:  https://hospiceofkona.org/caregiver-tips/.  For information about their grief support groups, call Jenny Schroedel, MA, at 443-2905.


Legal Aid Society of Hawaii — 1-800-499-4302.  For the senior hotline 

(over 60), call 1-888-536-0011.  legalaidhawaii.org 

A nonprofit, public interest law firm with  an office in Kona.  Services are free for those over 65 and for many others, depending on income and family size.  Legal Aid  can help with public assistance, housing issues, powers of attorney, divorce, restraining orders and more. 

Volunteer Legal Services Hawaii — 313-8210, vlsh.org

A nonprofit that offers low-cost legal services.  In Kona, you may receive phone counseling and referral to a local attorney.  See the website to find out what types of cases they handle.


ALS— see Support Groups, below

Alzheimer’s Disease  — Chris Ridley, 959-9151 (Hilo) 

We are fortunate to have a chapter of the Alzheimer’s Association on the Big Island, staffed by Chris Ridley, MSW.  She will be glad to talk with you, answer questions, and offer support and referrals.  Chris conducts classes and presentations around the island.

The Alzheimer’s Association national website is a trove of useful information.  Their caregiver 

support section is especially worthwhile:   http://www.alz.org/care/alzheimers-dementia-stress-check.asp.   

You can download their six-page brochure on caregiver stress at http://www.alz.org/national/documents/brochure_caregiverstress.pdf. 

Alzheimer’s Association 24/7 helpline — 800-272-3900. 


American Cancer Society of Hawaii — Hilo Field Office: 935-0025, cancer.org

National Patient Service Center: 800-227-2345

Diabetes Prevention Program Claudia Hartz, Community Health Educator.  Office:  326-3889; cell:  491-9233.  From West Hawaii Community Health Center, a year-long support program (approved by the Center for Disease Control), which is also available online.  One-on-one education is available for those with Diabetes type 2.

HIV/AIDS  — 331-8177, http://hihaf.org

The Hawaii Island HIV/AIDS Foundation maintains an office in Kona which offers a full range of services:  case management;  help with medical access, disability claims and housing; financial aid programs, counseling and referrals; and a food pantry.  The office, at 74-5620  Palani Road #101, also offers free AIDS and HEP-C testing and a needle exchange.

Lewy Body and Other Dementia —  see Support Groups, below

MS  — see Support Groups, below

National Federation of the Blind — Sally, 345-7065,  https://nfb-westhi.org

The West Hawaii Chapter is an active group that meets on the second Friday of each month at Hale 

Halawai, Kailua-Kona, at 11:30 a.m., for discussion, sharing, speakers and other programs. 

Parkinson’s disease  — http://www.parkinsonshawaii.org/big-island

There are active groups in Hilo (Fran Calvert, fcalvert@hawaiiantel.net) and Waimea (Joel Cohen, jcohen8@hawaii.rr.com) with a newsletter of events, classes and information.  In Kona, Marie Snyder offers periodic Dance for Parkinson’s classes — 609-577-2349, marie@isnyders.com


Senior Medicare Patrol (SMP) — 1-800-296-9422  Senior volunteers educating Medicare beneficiaries on how to protect their Medicare ID and recognize fraud and abuse in their Medicare statements

State Health Insurance Assistance Program (SHIP)  — 1-888-875-9229

Senior volunteers certified to counsel Medicare beneficiaries on how to enroll, help with questions on coverage, and address complex issues.


Life Care Center of Kona  —  322-2970,  http://lifecarecenterofkona.com

A sub-acute skilled nursing and long term care facility,  offering 24-hour nursing care and a full program of inpatient and outpatient Physical, Occupational and Speech Therapy services and care for those who are diagnosed with Alzheimer's and dementia.

Blue Water Resources — 443-5112, 808bwr.com

This private agency provides referrals to licensed adult foster homes and case management after placement.  They accept Medicaid and private pay.

Health Services Hawaii — 959-1130, https://www.healthserviceshawaii.com

Private agency for case management in community care foster homes.


Kailua-Kona Seniors — Cathy, 210-218-3046 

Meets Wednesdays at 10 a.m. at Hale Halawai in downtown Kailua Kona.  Folks 55 and over are welcome to join the senior club, which offers speakers, games, socializing, excursions, and holiday and birthday celebrations.  Call to confirm schedule. 

Senior Club in Holualoa —  Kelly, 323-4340 

Meets at the Imin Center on Wednesdays at 9 a.m.

Senior Club in Capt. Cook — Edith, 328-2097

Meets at Yano Hall on Tuesdays at 9 a.m. 

Elderly Recreation Services Kelly, 323-4340, email kelly.hudik@hawaiicounty.gov

This county agency, part of the Department of Parks and Recreation, has an extensive program of senior recreation activities.  At Hale Halawai in downtown Kailua Kona they offer yoga, fitness, ukulele, line dance, tai chi and more.  At the West Hawaii Civic Center there are classes in art, tai chi and yoga.  There are programs at Yano Hall in Captain Cook, and various swim classes are held at the community swimming pool.  For a brochure of current classes at all these locations, contact Kelly.

Senior Movie Day —  Kelly, 323-4340, email kelly.hudik@hawaiicounty.gov

Free and open to the public, last Wednesday of each month in the West Hawaii Civic Center Council Chambers.

Rolling Around Hawaii: A Wheelchair User's Travel Guide


Beach Wheelchairs —  http://www.wheelchairgetaways.com/franchise/hawaii_oahu/home.htm  


County Office of Housing 323-4300, http://www.hawaiicounty.gov/office-of-housing/

There are also many small care homes throughout the community.  Contact the Hawaii County Office of  Aging for information, 323-4390 (see top of page).


There is no charge for any of these groups.  Please call to confirm before attending for the first time.

ALS — http://webgw.alsa.org/site/DocServer/5-2016_SG_Flyer_HI.pdf?docID=132120&AddInterest=3850

Find the date and time of the monthly Kona support group, which meets at Life Care Center of Kona, by checking the website above.

Brain Injury Support group — Hawaiian Rehab, 329-0591; Karen Klemme (facilitator), 328-9498.

Meets at Hawaiian Rehab Services, just mauka of Hawaii Community Federal Credit Union on Hualalai Road, from  6-8 p.m., second Wednesday of the month, featuring a different speaker each month. 

Cancer Support Group — Shirley, 323-2732

For patients, survivors and caregivers.  An informal meeting on the last Tuesday of each month from 7 - 8:30 p.m. at Teshima’s restaurant.

Cancer Support Group — Sanoe Kauhane, 322-6910, skauhane@hhsc.org.

A group at Kona Community Hospital, for cancer patients.  Second Tuesdays, 6-7 p.m., KCH Conference Room 2 in the Special Services Building, 1st floor, located next to the KCH Cancer Center. 

Caregiver Sharing Group — Paulette Chang, 936-3191, www.hawaiicaregivers.org

Presented by Hawaii Community Caregiver Network and Regency at Hualalai, second Saturday of each month, 11 a.m. to 12:30.  The Regency at Hualalai,  75-181 Hualalai Rd., Kailua Kona.  Facilitated by Alena Gamiao, Regency Activities Director. For questions and to reserve a space, call Paulette Chang by the Thursday before each meeting.

Lewy Body and Other Dementia — Jim Echle, 936-4949, lbda.org

The Lewy Body Support Group is part of the Kona Caregiver Sharing Group on the second Saturday of 

each month, from 11:00 a.m. - 12:30 at the Regency at Hualalai, 77-181 Hualalai Rd., Kailua Kona.

MS  — John Moore, 896-2609,  JHM1313@gmail.com  

Second or third Sunday each month from 3-4:30 p.m. at Club Rehab, 75-5699 Kopiko St., Kailua-Kona.  Please call to confirm date.

Veterans — Kailua-Kona Vet Center, 329-0574 

The Vet Center has weekly support groups and individual counseling; call to get details.

Yoga Based Relax and Restore — Jenny Schroedel, 443-2905

Led by Dana Moody, LMFT, second Wednesday of each month from 5:30-6:30 at Hospice of Kona.  Call Jenny to see if there’s space available.


Personal video “office visit” — 1-855-571-4860

For change of address, lost or new cards, you can talk with a social security representative on video, on the 2nd and 4th Thursday of each month from 9 a.m. -

1 p.m. at the West Hawaii Civic Center.  First come, first served.  For benefits information, call the Hilo office at (800) 772-1213.


Kailua-Kona Vet Center — 329-0574,  www.vetcenter.va.gov 

Offers assistance and support for family caregivers who are caring for a veteran.  There are weekly support groups, individual counseling, and help in obtaining any benefits the veteran or family member is entitled to, from medical care to burial and everything in between.  

Veteran’s Administration Caregiver Support Line  — 1-855-260-3274

Whether you're in need of immediate assistance or have questions about what services you may be eligible for, the caring licensed professionals who answer the support line can help you access services, and offer phone support.

Aloha friends, please help us keep this list current.  If you know of a resource 

that’s not included, or find an outdated contact on the list, kindly let us know at hccn@hawaiicaregivers.org.  Thanks! 

Hawaii Community Caregiver Network (HCCN) is an all-volunteer 501(c)(3) nonprofit organization which has been supporting family caregivers in Kona since 1996.  Our activities include:

✧   The Carousel of Care, a day-long conference for family caregivers held periodically in West Hawaii

✧   Powerful Tools for Caregivers, a program of free classes that help family caregivers learn to thrive while giving care

✧ Monthly Caregiver Sharing Group 


                                                                                   Summer, 2017


A few sites which the volunteers of HCCN have found helpful

CareResource Hawaii, a nonprofit home care company, offers several pages of material on all aspects of family caregiving:


Our local hospice in Kona has caregiving advice:


The national Alzheimer’s website helps you evaluate stress levels in your life: http://www.alz.org/care/alzheimers-dementia-stress-check.asp

Repected doctor, speaker and teacher Deepak Chopra offers these two websites which present a gentle 

but complete approach to caring for yourself:



A blog dealing with the loss of a spouse: